Support Center

AI-powered Chatbots or chat bots are computer programs, based on artificial intelligence methods of communicating with intelligent systems using natural language processing (NLP) technology. AI-chatbots can integrate with messaging apps, web apps and other internet connected systems to automate business processes.

Ginibot is an AI-powered chatbot platform to help startups, SMEs and businesses engage more users, increase sales and automate business processes in the most efficient way. It seamlessly deploys on your website without any programming or coding knowledge in minutes. Ginibot is highly customizable and can integrate into your existing database systems to enhance and automate your business processes on the fly.

Definitely YES. Ginibot is highly customizable and can be used for any business or industry type. What’s more? Ginibot can be used by your internal team for seamless communications.

Yes. In an enterprise environment, Ginibot can be customized to allow all team members inside an organizations to communicate, collaborate and share documents, digital files, images and videos in a safe and secure environment.

Yes absolutely. In fact you can integrate Ginibot with any Chanel, you and your business associates use. Example of channels: SMS, Slack, Skype, Facebook Messenger, Apple Business Chat, and WhatsApp along with messaging on your brand's website or mobile app

Yes. You can try Ginibot on your website for free in three simple steps:

Contact us for pricing

Ginibot benefits your business in the following ways:

Yes. No coding skills are necessary to deploy the bot. Just add your conversation to your already familiar spreadsheet and you are good to go!

Yes. You can monitor all chatbot conversations and other activities on your own dashboard in real time.

Ginibot‘ s handover feature passes conversation on to a live agent based on key phrases in the conversation. This enriches user experience in many ways.

Yes. Our “Gini” (AI-powered chatbot) speaks in many languages. English, Spanish, French...When your customers start conversations, she responds in their own language. Her multi-lingual capabilities, personalizes the user experience and allows your business to scale up to new markets.

No. On the contrary. Chatbots assist your staff and team members. Ginibot allows your agents to focus more on other important activities by automating routine tasks. Therefore enriching your team’s productivity and performance.

Ginibot is hosted on cloud, Amazon AWS web services.

Yes. Using Ginibot Analytics, you can view your user’s locations when interacting with Ginibot from anywhere in the world. You also have access to other important KPIs to measure Ginibot’s performance.

Yes. Ginibot supports both on-premise and cloud deployment.

Ginibot streamlines and automates your repetitive tasks allowing your team to focus on more important activities. It also interacts with prospective and existing clients in an intelligent conversational way collecting details they provide. This allows for more qualified leads and huge time savings.

All collected details will be reflected in a spreadsheet in real time.

Yes. You can seamlessly modify the conversation by making changes in the spreadsheet.

On Ginibot Analysis dashboard.

Ginibot service is up 99.95% of the time. It is hosted on cloud on Amazon Web Services (AWS), same operation time as in AWS.

Yes. All Ginibot conversations can be integrated with both Amazon Alexa and Goggle home.

It really depends on your business requirements and needs. However, if your conversation is already in place, it takes less than an hour to deploy the Ginibot.

Yes. Our AI-powered conversational chatbot can be deployed for:

Deploying a chatbot usually takes a long time. Ginibot, however is highly customizable to suit your business needs, can be deployed in less than an hour and it is based on artificial intelligence NLP.

Yes. Ginibot works on any device with internet connection!